Shipping Methods
We offer several shipping options to meet your needs:
- Standard Shipping: 5-7 business days - Free on orders over $775 (KES 100,000)
- Express Shipping: 2-3 business days - $10 (KES 1,300)
- Next Day Delivery: 1 business day - $20 (KES 2,600)
- Same Day Delivery: Available in select areas - $30 (KES 3,900)
Processing Time
Orders are typically processed within 1-2 business days. During peak seasons or promotional periods, processing may take up to 3 business days.
You will receive a confirmation email with tracking information once your order has been shipped.
Order Cutoff: Orders placed before 2:00 PM on business days will be processed the same day.
Delivery Areas
We currently ship to the following regions:
US
- All 50 US States
Kenya
- Nairobi
- Nakuru
- Mombasa
- Kisumu
International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
Tracking & Insurance
All orders include:
- Full insurance coverage during transit
- Secure, tamper-evident packaging
If your package is lost or damaged during shipping, please contact us within 48 hours of the expected delivery date for a full replacement or refund.